TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

 

 

 

A function does not work when the button is pressed.

• Is there static electricity in the air?

Disconnect the power plug and connect it again.

 

 

 

 

Sound is not produced.

 

• Is the Mute function on?

Press the Mute button to cancel the function.

• Is the volume set to minimum?

Adjust the Volume.

 

 

The remote control does not work.

 

• Are the batteries drained?

Replace with new batteries.

• Is the distance between the remote control and main

Move closer to the unit.

unit too far?

 

 

 

The TV SoundConnect (TV pairing) failed.

 

• Does your TV support TV SoundConnect?

TV SoundConnect is supported by some Samsung

 

TVs released from 2012 on. Check your TV to see if it

 

supports TV SoundConnect.

• Is your TV firmware the latest version?

Update your TV with the latest firmware.

• Does an error occur when connecting?

Contact the Samsung call centre.

• Reset the TV MODE and connect again.

Press and hold the ► button for 5 seconds to reset

 

the TV SoundConnect connection.

 

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

• Your subwoofer may not be connected to the main

Try to connect your subwoofer again.

body of the product.

(See Page 13)

 

 

The subwoofer drones and vibrates noticeably.

 

• Try to adjust the vibration of your subwoofer.

Press the EQUALIZER WOOFER button on your

 

remote control to adjust its value (between SW-6 and

 

SW+6).

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Samsung HW-H450/XE manual Troubleshooting

HW-H450/XE specifications

The Samsung HW-H450 series of soundbars, including models HW-H450/ZF, HW-H450/TK, HW-H450/EN, HW-H450/XN, and HW-H450/XE, offers an immersive audio experience, elevating home entertainment systems with their compact yet powerful design.

One of the standout features of the HW-H450 is its wireless subwoofer, which delivers deep, bass-rich sound that enhances movie watching and music listening alike. This dedicated subwoofer can be placed anywhere within range of the soundbar, allowing users to achieve optimal sound quality without the clutter of wires. The subwoofer's performance is particularly impressive, providing thumping bass that resonates throughout the room.

The HW-H450 soundbar itself utilizes a 2.1 channel audio system, which combines two channels of audio with the dedicated subwoofer to create a fuller sound experience. This configuration ensures that dialogue is clear, while music and sound effects have depth and impact. The soundbar’s compact size makes it easy to fit into various entertainment setups without taking up too much space.

In terms of connectivity, the HW-H450 series offers multiple options. It features Bluetooth technology, allowing for easy pairing with smartphones, tablets, and other Bluetooth-enabled devices for wireless streaming. In addition, HDMI ports provide connection options to various media devices, ensuring compatibility with modern entertainment systems.

The HW-H450 also includes a range of sound enhancement technologies. One such feature is the Surround Sound Expansion, which broadens the audio field, making the listening experience more immersive. This technology helps to create a virtual surround sound effect, making users feel as if they are part of the action on screen. Furthermore, the soundbar supports standard audio formats that ensure high-quality playback.

For added convenience, the HW-H450 models come with a user-friendly remote control, and many of them also support Samsung's Smart Volume feature, which automatically adjusts volume levels for consistent audio output when switching between different content.

Overall, the Samsung HW-H450 series soundbars deliver balanced performance with powerful output, advanced technology, and versatile connectivity options, making them an excellent choice for anyone looking to enhance their home audio experience. Whether you're watching your favorite movie or listening to music, the HW-H450 models provide a rich and engaging sound experience that meets the demands of modern entertainment.