JVC RX-DP20VBK manual Troubleshooting, Multi-roomoperations Zone1/Zone, Problem, Possible Cause

Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC service center.

Multi-room operations (Zone1/Zone 2)

PROBLEM	POSSIBLE CAUSE	SOLUTION
The buttons and controls on the front	The multi-room function is not set	• Press ZONE 1 ON/OFF for Zone 1
panel do not work.	correctly.	operations.
		• Press ZONE 2 ON/OFF and ZONE 2
		CONTROL for Zone 2 operations.
No sound from the speakers in Zone 1.	Speaker signal cables are not connected	Check speaker wiring and reconnect if
	properly.	necessary. (See pages 8 to 10.)
	The SPEAKERS 1 and SPEAKERS 2	Press SPEAKERS 1 and SPEAKERS 2
	buttons are not set correctly.	correctly. (See page 25.)
	Incorrect source is selected for the Zone 1.	Select the correct source for the Zone 1.
	Muting is activated for the Zone 1 source.	Press MUTING to cancel the mute.
		(See page 26.)
	Incorrect input mode (analog or digital) is	Select the correct input mode (analog or
	selected.	digital). (See page 25.)
	Connections are incorrect.	Check connections.
		For analog connections, see pages 11 to 15.
		For digital connections, see pages 12 and 16.
No sound from the front speakers in	Speaker signal cables are not connected	Check speaker connection and reconnect if
Zone 2.	properly.	necessary. (See page 19.)
	Zone 1/2 setting for the speakers connected	Set the Zone 1/2 setting for the speakers
	to the FRONT 2/ZONE 2 SPEAKERS	correctly to use them as the Zone 2 front
	terminals are not set correctly.	speakers. (See page 44.)
	Amplifier connected to the ZONE 2	Turn on the amplifier.
	PREOUT is not turned on.
	Incorrect source is selected for Zone 2.	Select the correct Zone 2 source.
	Muting is activated for the Zone 2 source.	Press MUTING to cancel the mute.
		(See page 32.)
	Connections are incorrect.	Make analog connections for Zone 2.
		For analog connections, see pages 11 to 15.
The ZONE 2 (SPEAKERS 2) button	The speakers connected to the FRONT 2/	Set them for Zone 2 usage. (See page 44.)
does not work.	ZONE 2 SPEAKERS are preset for Zone 1
	usage.
CD tracks are skipped, tape is rewound,	When the same source is selected both for	This is normal, not a malfunction of the unit.
or radio station is changed	Zone 1 and Zone 2, the source in one zone	Selecting different sources for Zone 1 and
unintentionally.	affects the source in the other zone.	Zone 2 will avoid these troubles.
The receiver does not work correctly as	Zone 1 and Zone 2 operations are done at	If this happens, perform the same operation
you operate it.	the same time.	again.
“TURN ON ZONE1 OR ZONE2”	The receiver is turned on with the Zone 1	• Press ZONE 1 ON/OFF for Zone 1
appears on the display.	and Zone 2 sounds deactivated.	operations.
		• Press ZONE 2 ON/OFF for Zone 2
		operations.

Surround/THX

“EXES7.1 OFF” appears on the display,	The “SPEAKER 2” setting is set to “ZONE	To use the 7.1-channel reproduction mode, set
and 7.1-channel reproduction mode	2 SPK” (and activated) on the ZONE 2/	the “SPEAKER 2” setting to “SPEAKER 2,”
cannot be used for Zone 1 sources.	SPEAKER 2 submenu.	then activate the surround back speaker(s).
“NO SURRBACK” appears on the	The “SPEAKER 2” setting is set to	To use the 7.1-channel reproduction mode, set
display when you have tried to use 7.1-	“BI-AMP OUT” on the ZONE 2/	the “SPEAKER 2” setting to “SPEAKER 2,”
channel reproduction mode.	SPEAKER 2 submenu.	then activate the surround back speaker(s).
	The “SURR BACK SP” setting is set to	Select “LARGE” or “SMALL” for the
	“NONE.”	“SURR BACK SP.”
7.1-channel reproduction mode cannot	The speakers connected to the FRONT 2/	Deactivate the Zone 2 front speakers, then
be used for Zone 1 sources.	ZONE 2 SPEAKERS terminals are	activate the surround back speakers.
	activated.
Expected surround effect cannot be	Speakers are deactivated on the SPEAKER	Activate all connected speakers correctly.
obtained.	SETTING submenu.	(See “How to use the speaker and signal
		indicators” on page 24.)

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