Samsung HW-K960/XE manual Troubleshooting, Unit will not turn on, Sound is not produced

TROUBLESHOOTING

TROUBLESHOOTING

Troubleshooting

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet? ¼¼Connect the power plug to the outlet.

A function does not work when the button is pressed.

• Is there static electricity in the air?	¼¼Disconnect the power plug and connect it again.
Sound is not produced.
• Is the Mute function on?	¼¼Press the VOL button to cancel the Mute function.
• Is the volume set to minimum?	¼¼Adjust the volume.
The remote control does not work.
• Are the batteries drained?	¼¼Replace with new batteries.
• Is the distance between the remote control and main	¼¼Move closer to the unit.
unit too far?
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
• Your subwoofer may not be connected to the	¼¼Try to connect your subwoofer again.
main unit of the product.	(See Page 19)
The subwoofer drones and vibrates noticeably.
• Try to adjust the vibration of your subwoofer.	¼¼Push the WOOFER button on your remote control
	up or down to adjust its value (between -12, -6 ~ +6).

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