Troubleshooting
For help on general and miscellaneous problems you may be experiencing with the PC, refer to:
■ | The other troubleshooting documentation that | ■ The topics in Help and Support. Press the Help |
| came with your PC. | button on your keyboard, or click Start on the |
| The following pages in this section. | taskbar and select Help and Support. |
■ |
|
n
Audio
I don’t have sound from my speakers.
■Check Volume and Mute settings. See“Configuring Speaker and Sound Options” on page 27.
■Verify sound cable connections.
■Reinstall the sound card drivers by using Application Recovery. See “Application Recovery” in the other documentation that came with your PC.
■Reconfigure the software for surround sound.
If you need more information about using or troubleshooting Media Center, refer to the Media Center online Help or Help and Support in the Start menu.
Surround sound isn’t working.
(Select models only)
Configure the audio software for your surround sound speakers. See the procedures in “Configuring Audio Output” on page 41.
Video
When I push one of the special or multimedia buttons on the keyboard, nothing happens.
Check the button configuration. To configure the button, see “Configuring the keyboard buttons” on page 52.
I am using a TV with Media Center, but I cannot see anything.
Check that the TV is connected to the PC and that the TV out image is enabled. See “Using the TV as a Monitor” on page 22.
Troubleshooting 63