Manuals / LG Electronics / TV and Video / CRT Television

LG Electronics 22LQ630H, 32LQ630H, 42CQ610H Troubleshooting Cont, Troubleshooting Flow Chart

Models: 32LQ630H 42CQ610H 26LQ630H 22LQ630H

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Troubleshooting (Cont.)

Troubleshooting Flow Chart

Controller
Quick Check
STATUS		TV
LED on PTC	No	connected
Board		to AC
blinking?		Power?
blinking?
Yes		Yes
Yes
		Bad
		TV
Cycle the power by
removing and reconnecting
the AC Power cord. Then,
observe POWER LED
on front of TV.

No	Plug into AC
	Power outlet.
	Power outlet.

POWER No LED lit? *

Yes

Press POWER on

Installer Remote.

Bad Analog or Digital Board

TV	No
responded?
Yes

Press VOLUME UP/ DOWN or MUTE key on User-supplied Remote.

Bad

TVNo turned ON?

Yes

Press VOLUME UP/ DOWN or MUTE key on Installer Remote.

Bad

TV	No
responded?
Yes
End

Bad

PPV Card

*If the Power Indicator/Standby Light option in the Option Menu is set to OFF, the POWER LED will not remain lit. Continue to the next step. (See also note regarding power indicator on page 59.)

206-4207

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LG Electronics 22LQ630H, 32LQ630H, 42CQ610H, 26LQ630H owner manual Troubleshooting Cont, Troubleshooting Flow Chart

Contents

LED LCD TV MODELS LED LCD TVOWNER’S MANUAL LCD TV MODELSWARNING/CAUTION WARNING / CAUTIONWARNING / CAUTION NOTE TO CABLE/TV INSTALLER CAUTIONRead these instructions Keep these instructions Heed all warnings SAFETY INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONS Follow all instructions19 GROUNDING 22 ANTENNAS Outdoor antenna groundingOnly Hg lamp used LCD TV 23 CleaningON DISPOSAL 24 MovingCONTENTS FEATURES OF THIS TV ACCESSORIES PREPARATIONPROTECTION COVER 42CQ610H22LQ630H PREPARATIONFRONT PANEL INFORMATION 26/32LQ630H42CQ610H ENTERRESET BACK PANEL INFORMATIONUPDATE PTC SERVICESERVICEONLY RESET UPDATESERVICE ONLY PTC SERVICEPower Cord Socket For operation with AC power PREPARATION22/32LQ630H CABLE MANAGEMENTEXTERNAL EQUIPMENT SETUP section 26LQ630HPREPARATION It will help prevent the power cable from being removed by accident2 Install the CABLE MANAGEMENT CLIP as shown 42CQ610H4 inches WALL MOUNT INSTALLATIONKENSINGTON SECURITY SYSTEM 4 inchesModel VESA WALL MOUNTINGPREPARATION VESA A * B2. Cable ANTENNA OR CABLE CONNECTION1. Antenna Analog or Digital Wall1. How to connect EXTERNAL EQUIPMENT SETUPHD RECEIVER SETUP 2. How to use2. How to use DVI to HDMI Connection1. How to connect EXTERNAL EQUIPMENT SETUP1. How to connect EXTERNAL EQUIPMENT SETUPDVD SETUP 2. How to useANTENNA IN VCR SETUPAntenna Connection 1. How to connect1. How to connect Composite RCA ConnectionEXTERNAL EQUIPMENT SETUP 2. How to use2. How to use OTHER A/V SOURCE SETUP1. How to connect AV IN AUDIO/VIDEOEXTERNAL EQUIPMENT SETUP PILLOW SPEAKER SETUPHow to connect 1. How to connect PC SETUPVGA D-Sub 15-pin Connection 2. How to use2. How to use EXTERNAL EQUIPMENT SETUP1. How to connect DVI to HDMI ConnectionSelect Resolution Screen Setup for PC modeSelecting Resolution ResolutionSelect Auto config Auto ConfigureEXTERNAL EQUIPMENT SETUP Auto ConfigSelect Screen RGB-PC Adjustment for screen Position, Size, and PhaseSelect Position, Size, or Phase PositionReset Screen Reset Reset to original factory valuesEXTERNAL EQUIPMENT SETUP Select Screen RGB-PCTURNING ON THE TV VOLUME ADJUSTMENTWATCHING TV / CHANNEL CONTROL CHANNEL SELECTIONWATCHING TV / CHANNEL CONTROL INITIAL SETTINGStep 1. Tuning Band Selecting Menu ModeStep 6. Auto Search Step 5. Channel AccessStep 4. Pillow Speaker Step 7. Channel Map EditPICTURE ON-SCREEN MENUS SELECTIONWATCHING TV / CHANNEL CONTROL AUDIOSelect Auto Tuning CHANNEL SETUPAuto Scan Auto Tuning Run Auto tuningWATCHING TV / CHANNEL CONTROL Add / Delete Channel Manual TuningSelect Manual Tuning Select DIGITAL or ANALOGSelect Channel Edit Channel Editing4 CC Select Channel Edit CHANNEL LABELWATCHING TV / CHANNEL CONTROL CHANNELHDMI1 INPUT LISTRGB-PC HDMI2Select Aspect Ratio PICTURE CONTROLPICTURE SIZE ASPECT RATIO CONTROL Set By Program JUST SCANSet By Program Just ScanPICTURE CONTROL PRESET PICTURE SETTINGSPicture Mode - Preset V When selecting Intelligent Sensor is changed to Auto automaticallySelect Intelligent Sensor, Vivid, Standard, Cinema, Sport or Game MANUAL PICTURE ADJUSTMENT - USER MODESelect Picture Mode PICTURESelect Advanced Control PICTURE IMPROVEMENT TECHNOLOGYPICTURE CONTROL Dynamic Contrast Dynamic Color Clear White Skin Color Noise Reduction ? All picture settings will be reset PICTURE RESETSelect Picture Reset PICTURE CONTROLDEMO MODE Select Demo ModeSelect Auto Volume AUTO VOLUME LEVELER AUTO VOLUMESOUND & LANGUAGE CONTROL Auto Volume Adjustment for Clear Voice ll Level With selecting OnCLEAR VOICE Auto VolumeAuto Volume SOUND & LANGUAGE CONTROLBALANCE Auto VolumeSelect Standard, Music Cinema, Sport, or Game PRESET SOUND SETTINGS SOUND MODESelect Sound Mode Auto Volume SOUND SETTING ADJUSTMENT - USER MODEAuto Volume SOUND & LANGUAGE CONTROLAuto Volume INFINITE SOUNDAuto Volume Select Infinite SoundSelect TV Speaker TV SPEAKERS ON/OFF SETUPSOUND & LANGUAGE CONTROL AUDIO AUDIO RESETSound ? All audio settings will be reset AUDIODigital English, Spanish STEREO/SAP BROADCAST SETUPSOUND & LANGUAGE CONTROL Language AUDIO LANGUAGESelect Audio Language LanguageSelect Menu Language ON-SCREEN MENUS LANGUAGE SELECTIONSOUND & LANGUAGE CONTROL Language1 CC CAPTION MODEAnalog Broadcasting System Captions Select CC1-4 or Text1-4SOUND & LANGUAGE CONTROL Digital Broadcasting System CaptionsSelect CC1-4, Text1-4, or Service1-6 Select Digital Option Caption OptionV Bg Background Color Select a Auto Clock Setup TIME SETTINGCLOCK SETTING Eastern, Central, Mountain, Pacific, Alaska, or HawaiiManual Clock Setup ManualSelect Off Time or On Time TIME SETTINGAUTO ON/OFF TIME SETTING Select Off, Once, Daily, Mon.~Fri., Mon.~Sat., Sat.~Sun., or SunSETTING SLEEP TIMER SETTINGAUTO SHUT-OFF SETTING TIMEPARENTAL CONTROL / RATINGS SET PASSWORD & LOCK SYSTEMSetting up Your Password V-Chip rating and categoriesSelect Lock System Set PasswordSet Password LOCKSelect Set Password Set PasswordPARENTAL CONTROL / RATINGS Select Block Channel CHANNEL BLOCKING5 CC PARENTAL CONTROL / RATINGS MOVIE & TV RATINGMovie Rating MPAA Select Movie RatingSelect Age or Fantasy Violence TV Rating ChildrenSelect TV Rating-Children Set Password TV Rating GeneralSet Password PARENTAL CONTROL / RATINGSthe password to unlock it temporarily DOWNLOADABLE RATINGwhat is shown in this manual Set PasswordSelect Input Block EXTERNAL INPUT BLOCKINGPARENTAL CONTROL / RATINGS LOCKSelect Movie List, Photo List or Music List ENTRY MODESTV Rating General Precautions with USB devices MY MEDIASupported movie file Precautions when playing the video filesMOVIE LIST MY MEDIA Supported Video FormatsMax Resolution FileSelect Movie List Screen ComponentsMovie List Move to Photo ListMY MEDIA Movie SelectionMark Mode Movie ListSelect Photo List PHOTO LISTScreen Components Photo List Photo Selection and Mark ModeMY MEDIA Full Screen Menu button to navigate in the photoSelect the Slideshow, BGM, Rotate, Option, or Hide MY MEDIAG Option Set the Slide Speed and BGM button to select the previous or nextSelect MY MEDIA MUSIC LISTScreen Components Music Selection and Pop-up Menu MY MEDIAG When music is playing, is displayed in front of the music play time MY MEDIAV Install new batteries TROUBLESHOOTINGAPPENDIXP ENDIX The operation does not work normallyUnusual sound from inside the product There is a problem in PC mode. Only PC mode appliedThe audio does not work Horizontal Noise & Incorrect positionCleaning the Cabinet MAINTENANCECleaning the Screen APPENDIX22LQ630H PRODUCT SPECIFICATIONSMODELS 26LQ630HOPEN SOURCE LICENSE APPENDIXGNU GENERAL PUBLIC LICENSE Version 2, Junenotices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program APPENDIXNO WARRANTY APPENDIX END OF TERMS AND CONDITIONSGNU LESSER GENERAL PUBLIC LICENSE Although the Lesser General Public License is Less protective of the users freedom, it does ensure that the user of a program that is linked with the Library has the freedom and the wherewithal to run that program using a modified version of the Library APPENDIXd If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that uses the facility, other than as an argument passed when the facility is invoked, then you must make a good faith effort to ensure that, in the event an application does not supply such function or table, the facility still operates, and performs whatever part of its purpose remains meaningful APPENDIX executables containing that work also fall under Section 6, whether or not they are linked directly with the Library itselfdistribute the Library or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Library or any work based on the Library, you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Library or works based on it APPENDIX OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE LIBRARY AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE LIBRARY INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE LIBRARY TO OPERATE WITH ANY OTHER SOFTWARE, EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGESMOZILLA PUBLIC LICENSE APPENDIX 1.10.1. Patent Claims3. Distribution Obligations 3.1. Application of License APPENDIX b Contributor APIs6.2. Effect of New Versions 7. DISCLAIMER OF WARRANTY6. Versions of the License 6.1. New Versions 6.3. Derivative WorksAPPENDIX 9. LIMITATION OF LIABILITYSoftware distributed under the License is distributed on an AS IS Apache License Version APPENDIXApache License Version Apache License Version 2.0, JanuaryAPPENDIX 4. Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium, with or without modifications, and in Source or Object form, provided that You meet the following conditionsAPPENDIX BSD license strace APPENDIXThe FreeType Project LICENSE APPENDIX 2. RedistributionJPEG license MIT license APPENDIXMIT/X11 style license Legion Of The Bouncy Castle APPENDIXOpenSSL license APPENDIXTHIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE, DATA, OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE zlib/libpng License APPENDIXRecord it below should you ever need service MODEL SERIAL22LQ630H 26LQ630H 32LQ630H 42CQ610H Hospital TVs Commercial Mode Setup GuideEXPERIENCED INSTALLER P/N 206-4207 Rev CNOTE TO CABLE/TV INSTALLER For Customer Support/Service, please callPOWER CORD POLARIZATION REGULATORY INFORMATION11. Only use attachments/accessories specified by the manufacturer IMPORTANT SAFETY INSTRUCTIONS5. Do not use this apparatus near water 6. Clean only with dry cloth 17. Power Cord22. Outdoor Antenna Grounding IMPORTANT SAFETY INSTRUCTIONS23. Cleaning Antenna Grounding According to NEC, ANSI/NFPATable of Contents ReferencesInstallation Commercial Mode OverviewSetup Checklist Commercial Mode SetupTV Setup Menus Commercial Mode Overview ContInstaller Menu CloningFTG Mode Installing Batteries in Installer RemoteCommercial Mode Overview Cont Remote Management in FTG ModeProCentric Setup ProCentric OperationProCentric TV Interactive Menu Features Channel GuideTIMER Installer Remote Control Typical Key FunctionsPOWER ALARMExpress Script Installer Menu Wizard 1. Select the tuning band2. Select the Aux inputs Express Script Installer Menu Wizard Cont3. Select the speaker configuration 4. Select the pillow speaker code7. Edit the Channel Map Express Script Installer Menu Wizard Cont6. Run the Auto Search Auto Tuning Would you like to scan for available channels?Express Script Installer Menu Wizard Cont 8. CompletionUsing a USB Memory Device / .tlx File Custom Master TV SetupClonable TV Setup Menu Features Using a USB Memory Device / .tll File1. Set Installer Menu items Custom Master TV Setup ContCustom Master TV Setup Procedure 2. Set up TV featuresCHANNEL Custom Master TV Setup Cont3. Optional Run Auto Tuning 7. Set up channel banks Custom Master TV Setup Cont6. Verify the TV setup 5. Optional Add Custom Channel and Aux Input LabelsUsing the Installer Menu Installer MenuAccessing the Installer Menu Exiting the Installer Menu and Activating UpdatesInstaller Menu Cont Installer Menu Items 000 throughFunction Menu Installer Menu ContInstaller Menu Items 071 through 255 LQ630H000 - INSTALLER SEQUENCE Installer Menu ContDetailed Descriptions of Installer Menu Items 002 - AC ON AC Power Switchable015 - SLEEP TIMER Installer Menu Cont012 - IR BANKS EN IR Banks Enable 016 - EN TIMER Enable On/Off Timers035 - COMPPORT EN. Computer Port Enable Installer Menu Cont029 - OLD OCV On Command Video 039 - REAR AUX EN. Rear Aux Enable087 - REAR RGB EN. Rear RGB Enable Installer Menu Cont082 - CHKSM ERROR Checksum Error 088 - EN NOISE MUTE Enable Noise Mute117 - FACT DEFAULT Factory Default Installer Menu Cont116 - VIDEO MUTE EN Video Mute Enable 118 - POWER SAVINGSAdding/Editing Channel Labels on the Master TV Channel Icons / Custom Text Labels 2-5-4 + MENU ModeChanging a Channel’s Icon on the Master TV Adding/Editing Source Labels on the Master TVChannel Banks Overview Channel Banks SetupAccessing the Channel Preview/Banks Setup Menu Before You BeginChannel Status Options for Channel Banks Channel Banks Setup ContInactive TV Setup Channel Status OptionsChannel Banks Worksheets Channel Banks Setup ContExample Channel Banks After Auto Tuning Channel Banks Worksheet Date Installer Page of LocationBefore you begin cloning Cloning OverviewIMPORTANT CLONING INFORMATION USB Cloning Notes USB Cloning ProceduresLearn Setup from Master TV USB Cloning Procedures Cont Teach Master TV Setup to Target TVUSB Cloning Notes USB Cloning Procedures ContLearn Setup from Master TV Learn From TV TLLTeach To TV TLL USB Cloning Procedures ContTeach Master TV Setup to Target TV xxLQ630H-UA00001.TLLTLL-1100A Cloning Notes Clone Programmer Cloning ProceduresLearn Setup from Master TV TLL-1100A CloneOptional Set the Clock Clone Programmer Cloning Procedures ContTeach Master TV Setup to Target TV LT2002 Cloning Notes Clone Programmer Cloning Procedures ContLearn Setup from Master TV CableOptional Set the Clock Clone Programmer Cloning Procedures ContTeach Master TV Setup to Target TV FTG Mode via CPU FTG Mode of Operation OverviewFTG Mode via CPU or EBL FTG Mode via EBLFTG Mode of Operation Overview Cont Determining the TV Operating ModeFTG Mode via CPU Creating an FTG Configuration File using the FTG File ManagerFTG Mode via CPU Cont Teaching FTG Configuration to a TV FTG Mode via CPU ContSelect the file name and press OK to start Learning an FTG Configuration File from a TVFTG Mode via CPU Cont Run Auto Tuning Channel Search Optional Manual Configuration / TV SetupSet Installer Menu Items FTG Mode via CPU ContJack Panel FTG Mode via EBL Local Configuration22LQ630H 26/32LQ630HFTG File Manager Utilities Overview FTG File Manager Main ScreenPRINT MAP FTG File Manager Utilities Overview ContFTG Channel Map Configuration Utility FTG Channel Map Editor UPDATEFTG File Manager Utilities Overview Cont SET CHANNEL ATTRIBUTES Check/select Encrypted, OSD, or Blank VideoFTG File Manager Utilities Overview Cont FTG Installer Menu Configuration UtilityCONFIGURATION SETTINGS Upgrading TV/PTC Software Reference Upgrading TV/PTC Software using a USB Memory DeviceChecking the Software Versions Downloading a Splash Screen Image Reference Downloading a Splash Screen using a USB Memory DeviceSplash Screen Image File Guidelines Reference Power Consumption Settings Reference TV Aux Input Configuration DATA STATUSTV Power On State Reference b-LAN Setup & OverviewPOWER 003 defaultReference LQ630H/CQ610H Hospital Operations Hospital FeaturesReference LQ630H/CQ610H Hospital Operations Cont Speaker SelectionFactory “IN-STOP” Reference Resetting Factory Defaults on the TVsInstaller Menu Item 117 FACT DEFAULT Additional FTG Mode via CPU OptionsReference TV Zone Restrictions OPTIONRestricted to CPU service updates Reference 22LQ630H Rear and Side Jack Panelsfor software updates, cloning PILLOW SPEAKER Reference 26/32LQ630H Rear and Side Jack PanelsANTENNA IN GAME CONTROL MPIReference 42CQ610H Rear and Side Jack Panels AUDIO/VIDEO INConnect a Pillow Speaker to the LCD TV Reference Pillow Speaker SetupControlling the TV with Mechanical Switches Caution Use a pillow speaker that is a UL recognizedReference USB Media Navigation using ProCentric Pillow Speaker USB MEDIAPedestal Mounts and Stands Reference VESA Standard TV MountsWall Mounts Possible Solutions TroubleshootingSymptom InstallationTroubleshooting Cont Troubleshooting Flow ChartFTG Operation Troubleshooting Troubleshooting ContCommercial Mode Check / FTG Operation Troubleshooting SymptomReset Clone Programmer After Static Shock Troubleshooting ContClone Programmer Troubleshooting SymptomSymptom Troubleshooting ContChannel Banks Setup Troubleshooting Possible Solution75 OHM RF CABLE Reference Glossary of TermsSIGNAL 300 TO 75 OHM ADAPTERDate Document Revision History / NotesDocument Revision History DescriptionRevision C For Customer Support/Service, please call206-4207