14 Manually activate the duplex tray paper sensor.

•Check J/P312-5 for 0 Vdc.

Is the voltage 0 Vdc?

No: Replace the duplex tray paper sensor. If this resolves the problem, turn to TAG 002: Check & Problem Resolution. If this doesn’t resolve the problem, repair or replace the wiring or connectors from:

P312-4 to J322-1,

P312-5 to J322-2, or

P312-6 to J322-3;

then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

15 Manually activate the duplex tray paper sensor.

•Check J/P36-6 on the PCL board for 0 Vdc.

Is the voltage 0 Vdc?

No: Replace duplex control board #2. If this resolves the problem, turn to TAG 002: Check & Problem Resolution. If this doesn’t resolve the problem, repair or replace the wiring or connectors from P311-7 to J/P305-11 to P36-4, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the PCL board, then turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

3-197