TAG 097: +12 Vdc Power Shorted or Sensing Problem

Error Code:

097

Possible Defects:

DC power supply unit

 

Connectors or wiring

 

Signal interface board

 

IGS board

 

Optional external attachment

 

Power control #2 board

 

Power control #3 board

 

Developer unit

 

Paper timing sensor

 

Upper paper empty sensor

 

Lower paper empty sensor

 

Output tray full sensor

 

Paper exit sensor

 

Tray front sensor

 

Tray rear sensor

 

Erase lamp

 

PCL board

Possible Defects, Duplex Printers:

Duplex control board #1

Duplex control board #2

Paper path sensor

Cover open sensor

Restart side sensor

Restart paper sensor

1 Turn off the printer and unplug the power cord.

•Verify that J/P303, J/P331, J/P323, J/P305, J/P310, J/P306, J/P32, and J/P33 are connected properly.

•Power-on-reset the printer.

Has the problem been resolved?

No: Continue.

Yes: Loose connectors were at fault. Turn to TAG 002: Check & Problem Resolution.

2 Check J/P8-6 for +12 Vdc.

Is the voltage +12 Vdc?

No: Continue.

Yes: Replace the PCL board, then turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

3-79