HP C30 manual TAG 083 Job Offset Mechanism Malfunction, Does the output tray jog continuously?

TAG 083: Job Offset Mechanism Malfunction

Error Code:	081, 082, 083
Symptoms:	Jobs not offsetting
	Jobs offsetting improperly
	Continuous jogging
Possible Defects:	Job offset mechanism
	Jogging motor
	Connectors or wiring
	Tray front sensor
	Tray rear sensor
	Power control #3 board

1 Turn the printer off and unplug the power cord.

•Verify that J/P100, J/P101, J/P102, J/P19, J/P40, J/P54, J/P53, and J/P55 are connected properly.

•Power-on-reset the printer.

Has the problem been resolved?

No: Continue.

Yes: Loose connectors were at fault. Turn to TAG 002: Check & Problem Resolution.

2 Does the output tray jog continuously?

No: Go to #4 in this TAG.

Yes: Continue.

3 Turn the printer off and unplug the power cord.

•Disconnect J/P40 and J/P102.

•Check P40-32 for continuity to ground.

Is there continuity to ground?

No: Replace the power control #3 board, then turn to TAG 002: Check & Problem Resolu- tion.

Yes: Repair or replace the connectors or wiring from P40-32 to P102-2, then turn to TAG 002: Check & Problem Resolution.

4 Run diagnostic test 008.

Does the output tray move back and forth?

No: Continue.

Yes: Go to #15 in this TAG.

5 Run diagnostic test 008. Use extreme caution:

•Check J/P19-1 to J/P19-3 for 100 Vac while the test is running.

Is the voltage 100 Vac?

No: Continue.

Yes: Replace the jogging motor, then turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs) 3-75