TAG 012: Upper Cassette Not Latched

Error Code:

012

Possible Defects: Upper cassette release cam

Upper cassette release latch

Upper cassette in latch

Upper pressure lever

Spring

Wire cable and pulley

Upper cassette

Upper cassette in switch

Upper paper size sensor

Lower paper size sensor

Connectors or wiringr

PCL board

1 Turn off the printer and unplug the power cord.

Verify that J/P40 and J/P52 are connected properly.

Remove the upper cassette.

Inspect it for damage.

Reinsert the cassette.

Is the upper cassette properly latched?

No: Continue.

Yes: Go to #3 in this TAG.

2 Check for damage:

Upper cassette release cam

Upper cassette release latch

Upper cassette in latch

Upper pressure lever

Spring

Wire cable and pulley

Are any of these parts damaged?

No: Return to the beginning of this TAG.

Yes: Replace the damaged parts, then turn to TAG 002: Check & Problem Resolution.

3 Remove the upper cassette.

Make sure the upper cassette in switch actuator is functioning properly.

Is it in good working order?

No: Replace the actuator, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

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Troubleshooting Analysis Guide (TAGs)