TAG 809: Blurred or Smeared Vertical Streaks on Prints

Error Code:

809

Possible Defects: Photoconductor unit

Main charger

Cleaner unit

Fuser unit

Vacuum transport unit

Fuser unit drive gear

Fuser drive idler and spring

Fuser drive belt

Main drive assembly

Printhead assembly

Power control #2 board

1 Turn the printer off and unplug the power cord.

Verify that J/P23, J/P41, and J/P13 are connected properly.

Perform the every-call cleaning procedure, described in Chapter 9, “General Printer Mainte- nance” .

Clean the printhead lens.

Turn the printer on.

Run test prints.

Has the problem been resolved?

No: Continue.

Yes: Contamination or loose connectors were at fault. Turn to TAG 002: Check & Problem Resolution.

2 Check the voltages, as outlined in Chapter 9, “General Printer Maintenance” .

Are the voltages correct?

No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

3 Have the photoconductor, main charger, cleaner, or fuser units been replaced recently?

No: Continue.

Yes: Go to #7 in this TAG.

4 Replace the photoconductor unit and main charger.

Run test prints.

Has the problem been resolved?

No: Reinstall the original photoconductor and main charger and continue.

Yes: Turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

3-177

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HP C30 manual TAG 809 Blurred or Smeared Vertical Streaks on Prints, Are the voltages correct?