HP Photosmart C30 Error Code Technical Definitions

Error Code Technical Definitions

The following table lists the printer error codes and their descriptions.

Table 1-1. Error Code Technical Definitions

Type	Error	Description
Errors	010, E10	PCL board detected no signal from upper paper cassette empty
		sensor indicating no paper present
Cassette	011	PCL board detected no signal from lower paper cassette empty
	013	PCL board detected no signal from lower cassette in switch
		sensor indicating no paper present
	012, E12	PCL board detected no signal from upper cassette in switch
	020	PCL board detected that the paper being fed from the upper cas-
Path		sette did not reach the timing paper sensor within the allotted time
	021	PCL board detected that the paper being fed from the lower cas-
Paper		sette did not reach the timing paper sensor within the allotted time
	022	PCL board detected that the exit paper sensor did not activate or
Primary		the timing sensor did not deactivate within the allotted time
	023	PCL board detected that either:
		1. The exit paper sensor (within the printer) became activated but
the		did not deactivate within the specified time.
		2. (HCO only). The paper exit sensor (within the HCO) did not
in		become activated or deactivated within the allotted time
Jams	025	PCL board detected that the timing paper sensor was activated
		immediately after one of the covers was closed
Paper	026	PCL board detected that either the exit paper sensor (within the
		printer) or the paper exit sensor (within the HCO) was activated
		immediately after one of the covers was closed
	027	PCL board detected paper in the duplex area after clearing a jam
	030	PCL board detected a signal from the high-voltage power supply
		unit indicating an abnormal load on the bias voltage to either the
Errors		developer unit, cleaner unit, or printhead-cleaning bias plates.
	031	PCL board detected a signal from the toner patch sensor board
Control		indicating that the reference voltage level on the photoconductor
		indicating that the toner patch on the photoconductor was too light.
		was too low.
	032	PCL board detected a signal from the toner patch sensor board
Toner
	035	PCL board detected too many successive signals from the toner
		patch sensor board for a toner feed.
	036	PCL board detected no developer unit electrical interlock signal
		from the J25 connector.

Printer and Troubleshooting Overview 1-7