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Samsung SM-N920CZKAKSA Troubleshooting, Your device displays network or service error messages

Models: CG-N920FZWXVTC SM-N920CZKAKSA SM-N920CZDAILO SM-N920CZDAKSA SM-N920CEDEKSA SM-N920CZWAXXV SM-N920CZDUXSG

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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Samsung SM-N920CZKAKSA, SM-N920CZDUXSG manual Troubleshooting, Your device displays network or service error messages
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CG-N920FZWXVTC, SM-N920CZKAKSA, SM-N920CZDAILO, SM-N920CZDAKSA, SM-N920CEDEKSA specifications

The Samsung SM-N920CZWAXXV, also known as the Galaxy Note 5, and the CG-N920FZWXVTC variant are notable devices in the Samsung Galaxy Note lineup, released in 2015. These smartphones are especially recognized for their blend of powerful hardware and innovative features aimed at productivity, making them popular among professionals and tech enthusiasts.

One of the standout features of the Galaxy Note 5 is its expansive 5.7-inch Super AMOLED display, which offers a stunning resolution of 1440 x 2560 pixels. This display not only delivers vibrant colors and deep contrasts, but its high pixel density also ensures that texts and images remain sharp and clear. The screen is further protected by Corning Gorilla Glass 4, enhancing its durability against scratches and drops.

Under the hood, the Galaxy Note 5 is powered by the Exynos 7420 processor, which was one of the first 14nm mobile SoCs, enabling improved performance and energy efficiency. Coupled with either 3GB or 4GB of RAM, this device handles multitasking with ease, allowing users to run multiple applications simultaneously without experiencing lag. The internal storage options, ranging from 32GB to 128GB, provide ample space for apps, media, and documents.

The device's most distinctive characteristic is the S Pen stylus, which offers a premium mobile note-taking experience. The S Pen features advanced pressure sensitivity and a more responsive design that allows users to write, sketch, and annotate with precision. The Note 5 introduced new features such as screen-off memo, which enables quick note-taking even when the screen is locked, enhancing productivity on-the-go.

In terms of camera capabilities, the Galaxy Note 5 houses a 16-megapixel rear camera with optical image stabilization and an f/1.9 aperture, enabling great photography in various lighting conditions. The front-facing camera features a 5-megapixel sensor, perfect for selfies and video calls.

Connectivity options include NFC, Bluetooth 4.2, and a USB Type-C port, marking a shift towards modern standards. With a 3000mAh battery, the device supports fast charging, allowing users to quickly recharge their smartphones.

The Samsung SM-N920CZWAXXV and CG-N920FZWXVTC are exemplary devices that highlight Samsung's commitment to innovation, catering to users who value performance, versatility, and productivity in a smartphone.