Erratic printer problems can be caused by improper line power. As a rule, the voltage of the outlet should be checked at installation. However, if you are unable to isolate an intermittent problem, the power should be checked again. Consult your country’s national electric code for the proper procedures to check for acceptable voltages, as shown in Table 1- 3, “Acceptable Voltages” .
Table
Probe connections | ||
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red to AC hot | 120v +/- 10% | 230v +/- 10% |
black to AC neutral |
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red to AC neutral | 3 vac or less | 3 vac or less |
black to ground |
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red to AC hot | 120v +/- 10% | 230v +/- 10% |
black to ground |
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Please see Chapter 5, “Diagnostic Tests” for additional information about running diagnostic printer tests.
Please see Chapter 6, “Wiring Diagrams and Electrical Data” for additional information about the printer’s electrical systems.
Printer and Troubleshooting Overview |