TAG 098: -12 Vdc Power Shorted

Error Code:

098

Possible Defects: Connectors or wiring

DC power supply unit

PCL board

IGS board

Signal interface board

External attachment option

1 Turn the printer off and unplug the power cord.

•Verify that J/P8, J/P32, J/P33, J/P73, and J/P74 are connected properly.

•Power-on-reset the printer.

Has the problem been resolved?

No: Continue.

Yes: Loose connectors were at fault. Turn to TAG 002: Check & Problem Resolution.

2 Check J/P32-3 for -12 Vdc.

Is the voltage -12 Vdc?

No: Continue.

Yes: Replace PCL board, then turn to TAG 002: Check & Problem Resolution.

3 Turn the printer off.

•Disconnect J/P32.

•Turn the printer on.

•Check J/P8-8 for -12 Vdc.

Is the voltage -12 Vdc?

No: Continue.

Yes: Go to #5 in this TAG.

4 Turn the printer off.

•Disconnect J/P8.

•Check P8-8 to P32-3 for continuity to ground.

Is there continuity?

No: Replace the DC power supply, then turn to TAG 002: Check & Problem Resolution.

Yes: Repair or replace the connectors or wiring from P8-8 to P32-3.

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Troubleshooting Analysis Guide (TAGs)