TAG 040: Photoconductor Seam Sensor Malfunction
Error Code: | 040, 041, 042 |
Possible Defects: Photoconductor unit
Main motor gear
Main motor gear keys
Main drive gear assembly
Main drive motor assembly
Connectors or wiring
PCL board
Software
Seam sensor
1 Turn the printer off and unplug the power cord.
•Verify that J/P4, J/P9, J/P12, J/P14, J/P20, J/P40, J/P41, J/P63 (photoconductor seam sensor), J/P64, J/P251, and J/P252 are connected properly.
•Remove the photoconductor unit.
•Clean the photoconductor unit contacts, the guide rail contacts, and the photoconductor cavity.
•Clean the seam sensor lens and cavity, and remove any obstructions.
•Reinstall the photoconductor unit.
•
Is error code 040, 041, or 042 still displayed?
No: Loose connectors or dirty contacts were at fault. Turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
2 Has the photoconductor unit been replaced recently?
No: Continue.
Yes: Go to #4 in this TAG.
3 Replace the photoconductor unit.
•Run test prints.
Has the problem been resolved?
No: Reinstall the original photoconductor unit and continue.
Yes: The photoconductor was at fault. Turn to TAG 002: Check & Problem Resolution.
4 Open the top cover and insert an interlock
•Run diagnostic test 009.
Does the photoconductor belt rotate?
No: Continue.
Yes: Go to #11 in this TAG.
5 Is error code 041 or 042 displayed while running diagnostic test 009?
No: Continue.
Yes: Go to #12 in this TAG.
Troubleshooting Analysis Guide (TAGs) |