13 Turn the printer off and unplug the power cord.

•Disconnect J/P40 and J/P67.

•Check P40-5 to J67-2 and P40-11 to J67-1 for continuity.

Is there continuity?

No: Repair or replace the connectors or wiring from P40-5 to J67-2 or P40-11 to J67-1. Then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the lower feed roller assembly, then turn to TAG 002: Check & Problem Resolution .

14 Inspect the lower pick-up roller assembly for damage or binding.

Is it in good working order?

No: Replace the lower pick-up roller assembly, then turn to TAG 002: Check & Problem Resolution .

Yes: Continue.

15 Inspect the lower feed roller assembly for damage or binding.

Is it in good working order?

No: Replace the lower feed roller assembly, then turn to TAG 002: Check & Problem Resolution .

Yes: The lower pick-up roller or lower feed roller may not be delivering the paper to the paper timing sensor at the correct time. Return to the beginning of this TAG.

Troubleshooting Analysis Guide (TAGs)

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