5Press: START to select the drive specified. 1-0 appears on the display

Caution

1-0 represents the clear error log function. Do not advance the counter to 1-1, which represents the format disk option, described in the Guide to Operations

6Press: START to select the clear error log function. 6-0 appears on the display.

Caution

If 7-0 appears, press STOP immediately. DO NOT PROCEED

7Press: CANCEL to clear the error log. 6-1 appears on the display.

8Press: STOP to exit the procedure.

9Confirm that the error log has been cleared; to do this, power-on-reset the printer and run test prints, checking to make sure the error log entries appear as 0000.

Do the error log entries appear as 0000?

No: Return to the beginning of this step.

Yes: Continue.

5 Fill in the Repair/Maintenance record taped inside the printer’s front cover.

•Make sure the problem description and steps taken to resolve the problem are clearly docu- mented.

•Reinstall all connectors, covers, parts, and hardware.

You have successfully resolved the printer’s problem. Congratulations!

Troubleshooting Analysis Guide (TAGs)

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