16 Turn the printer off and unplug the power cord.
•Remove the photoconductor.
•Clean the photoconductor unit contacts and guide rail contacts.
•Check the bottom connector contact on the photoconductor guide rail for continuity to ground.
Is there continuity?
No: Repair or replace the grounding circuit wiring, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
17 Reinstall the photoconductor unit.
•Turn the printer on.
•Run test prints.
Has the problem been resolved?
No: Replace the photoconductor unit, then turn to TAG 002: Check & Problem Resolution.
Yes: Contamination was at fault. Turn to TAG 002: Check & Problem Resolution.
Troubleshooting Analysis Guide (TAGs) |