7 Replace the software diskettes in drives A and B.

Power-on-reset the printer.

Has the problem been resolved?

No: Replace the signal interface board, then turn to TAG 002: Check & Problem Resolution.

Yes: Software diskettes were at fault. Turn to TAG 002: Check & Problem Resolution.

8 Disconnect J/P76 (hard drive cable).

Insert the emulation diskette into drive A.

Power-on-reset the printer.

Has the problem been resolved?

No: Replace the signal interface board, then turn to TAG 002: Check & Problem Resolution.

Yes: Reconnect J/P76 and reload the software onto the hard drive; instructions for loading software onto the printer’s hard drive are outlined in the Guide to Operations. Then turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

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