TAG 815: Prints Resulting From Printhead Malfunctions

Error Code:

815

Possible Causes: Additional lines or missing lines on page.

Possible Defects: Printhead assembly

Connectors or wiring

IGS board

1 Turn off the printer and unplug the power cord.

Replace wire harness 46.

Has the problem been resolved?

No: Continue.

Yes: Turn to TAG 002: Check & Problem Resolution.

2 Turn off the printer and unplug the power cord.

Replace the printhead assembly.

Has the problem been resolved?

No: Replace the IGS board, then turn to TAG 002: Check & Problem Resolution.

Yes: Turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

3-191