5 Replace the developer unit, toner cartridge, and cleaner unit.

Turn the printer on.

Run test prints.

Has the problem been resolved?

No: Reinstall the original developer unit and cleaner unit, then continue.

Yes: Turn to TAG 002: Check & Problem Resolution. If the problem recurs, the toner/carrier mix may be old or contaminated.

6 Turn the printer off and unplug the power cord.

Disconnect J/P41, J/P23, and J/P24.

Check P41-33 to P23-7 for continuity.

Is there continuity?

No: Repair or replace the connectors or wiring from P41-33 to P23-7, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

7 Check P41-30 to P24-4 for continuity.

Is there continuity?

No: Repair or replace the connectors or wiring from P41-30 to P24-4.

Yes: Continue.

8 Replace the main charger terminal assembly.

Run test prints.

Has the problem been resolved?

No: Continue.

Yes: Turn to TAG 002: Check & Problem Resolution.

9 Replace the high voltage unit.

Run test prints.

Has the problem been resolved?

No: Reinstall the original high voltage unit and continue.

Yes: Turn to TAG 002: Check & Problem Resolution.

10 Replace the printhead assembly.

Run test prints.

Has the problem been resolved?

No: Reinstall the original printhead assembly and continue.

Yes: Turn to TAG 002: Check & Problem Resolution.

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Troubleshooting Analysis Guide (TAGs)

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HP C30 manual Replace the high voltage unit Run test prints