14 Does paper stop or jam either before or during entry into the fuser unit?
No: Go to #17 in this TAG.
Yes: Continue.
15 Remove the fuser unit.
•Check the fuser unit rollers for damage or toner contamination.
Are they damaged or contaminated with toner?
No: Continue.
Yes: Replace the fuser unit, then turn to TAG 002: Check & Problem Resolution.
16 Inspect the following for damage or binding:
•Fuser unit
•Fuser drive belt
•Fuser drive assembly
Are any of these parts damaged?
No: Go to #22 in this TAG.
Yes: Replace the damaged parts, then turn to TAG 002: Check & Problem Resolution.
17 Turn the printer off.
•Check for paper jams.
•Inspect the exit roller, and exit pinch roller assemblies for damage, binding and contamination.
Are these parts in good working order?
No: Repair or replace the defective parts, then turn to TAG 002: Check & Problem Resolution .
Yes: Continue.
18 Run test prints.
•Check the leading edge of the prints for improper registration.
Is there improper registration?
No: Continue.
Yes: Go to TAG 807: Misregistered/Skewed Prints (Simplex) or TAG 901: Misregistration/ Skewed Prints (Duplex).
19 Inspect the vacuum transport unit for damage or binding.
Are the parts in good working order?
Repair or replace the vacuum transport unit, then turn to TAG 002: Check & Problem Resolu-
tion.
No: Continue.
Yes: Open the top cover and install an interlock
Troubleshooting Analysis Guide (TAGs) |