20 Repair or replace the PCL board.

Run test prints.

Has the problem been resolved?

No: Reinstall the original PCL board. Confirm that the photoconductor, main charger, devel- oper unit, and fuser units are new. If these items are new, the toner/carrier mix may be old or contaminated. Replace the developer and cleaner units with units from the printer’s manufacturer. If this resolves the problem, turn to TAG 002: Check & Problem Resolu- tion. Otherwise, turn to TAG 811: Background/Residual Images/Dark Prints.

Yes: Turn to TAG 002: Check & Problem Resolution.

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Troubleshooting Analysis Guide (TAGs)

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HP C30 manual Repair or replace the PCL board Run test prints