20 Repair or replace the PCL board.
•Run test prints.
Has the problem been resolved?
No: Reinstall the original PCL board. Confirm that the photoconductor, main charger, developer unit, and fuser units are new. If these items are new, the toner/carrier mix may be old or contaminated. Replace the developer and cleaner units with units from the printer’s manufacturer. If this resolves the problem, turn to TAG 002: Check & Problem Resolution . Otherwise, turn to TAG 811: Background/Residual Images/Dark Prints.
Yes: Turn to TAG 002: Check & Problem Resolution.
Troubleshooting Analysis Guide (TAGs) |