Error Code/TAG Cross-ReferenceError Code/TAG Cross-Reference

Error codes, which appear on the 3-digit display of the operator’s panel, indicate a wide variety of printer problems related to the control boards, software, and/or host communication problems. On the chart find the error code in question, then turn to TAG associated with the code.

Table 2-1. Printer Error Codes

Code

Printer Error Code Meaning

Go to TAG

 

 

 

010

Upper paper tray out of paper

010

 

 

 

011

Lower paper tray out of paper

011

 

 

 

E10

Envelope feeder out of envelopes

E10

 

 

 

012

Upper paper tray not plugged in

012

 

 

 

013

Lower paper tray not plugged in

013

 

 

 

E12

Envelope feeder not plugged in

E12

 

 

 

020

Upper paper tray paper jam

020

 

 

 

021

Lower paper tray paper jam

021

 

 

 

022

Transfer or fuser area paper jam

022

 

 

 

023

Exit area paper jam

023

 

 

 

025

Transfer or fuser area paper jam not cleared

025

 

 

 

026

Exit area paper jam not cleared

026

 

 

 

027

Duplex area paper jam

902

 

 

 

030

Developer bias short

030

 

 

 

031

Toner patch sensor reference level too low

031

 

 

 

032

Toner patch sensor black patch too light

032

 

 

 

035

No toner

035

 

 

 

036

No developer

036

 

 

 

040

Photoconductor seam sensor malfunction

040

 

 

 

041

Photoconductor seam sensor short

040

 

 

 

042

Photoconductor seam sensor open

040

 

 

 

044

Main charger open

044

 

 

 

045

Main charger short

045

 

 

 

046

Main charger open

044

 

 

 

050

Transfer charger short

050

 

 

 

055

Eraser lamp malfunction

055

 

 

 

057

Fan stopped sensor

752

 

 

 

060

Duplex area 1 paper jam

902

 

 

 

061

Duplex area 2 paper jam

902

 

 

 

062

Duplex area 3 paper jam

902

 

 

 

069

Duplex tray not plugged in

900

 

 

 

070

Fuser lamp or thermal fuse malfunction

070

 

 

 

TAG Cross- Reference Tables

2-3