TAG 707: Upper Paper Guide Assembly Not Closing
Error Code: | 707 |
Possible Causes: | Obstructions |
| Photoconductor unit front or rear latch arm springs |
| Photoconductor unit latch arms in incorrect position |
| Upper paper guide latching mechanism damaged or binding |
| Front or rear photoconductor unit guides damaged |
Possible Defects: | Photoconductor latch arms |
| Upper paper guide latch |
| Photoconductor guide rails |
1 Check under the upper paper guide assembly for obstructions.
•Remove the photoconductor unit from the printer.
•Inspect the front and rear photoconductor unit latch arm springs for damage.
•Inspect the front and rear photoconductor unit guide rails for damage.
•Make sure there are no obstructions in the mounting area of the photoconductor unit.
•Make sure the upper paper guide latching mechanism is functioning properly.
•Make sure the photoconductor unit latch arms are in the upper position.
Are all parts in good working order?
No: Repair or replace any malfunctioning parts, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
2 Remove the photoconductor unit.
•Close and lock the upper paper guide.
Did the upper paper guide lock into place?
No: Replace the upper paper guide, then turn to TAG 002: Check & Problem Resolution.
Yes: Only mechanical defects and malfunctions can cause this type of problem. Go to #1 in this TAG and carefully reinspect each part.
Troubleshooting Analysis Guide (TAGs) |