P31-10 to P79-10.

Is there continuity on any?

No: Replace the disk drive assembly. If this does not resolve the problem, replace the IGS board, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace wire harness W46, then turn to TAG 002: Check & Problem Resolution.

13 Is error code 574 displayed?

No: Go to #16 in this TAG.

Yes: Continue.

14 Turn the printer off and unplug the power cord.

Disconnect J/P31 and J/P79.

Check P31-30 to P79-30 for continuity.

Is there continuity?

No: Replace wire harness W46, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

15 Check for continuity to ground: P31-18 to P79-18, P31-24 to P79-24, and P31-26 to P79-26.

Is there continuity on any?

No: Replace the disk drive assembly. If this resolves the problem, turn to TAG 002: Check & Problem Resolution. If this does not resolve the problem, replace the IGS board, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace wire harness W46, then turn to TAG 002: Check & Problem Resolution.

16 Is error code 575 displayed?

No: Go to #18 in this TAG.

Yes: Continue.

17 Turn the printer off and unplug the power cord.

Disconnect J/P31 and J/P79.

Check P31-20 to P79-20 and P31-18 to P79-18 for continuity.

Is there continuity on each?

No: Replace wire harness W46, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the disk drive assembly. If this resolves the problem, turn to TAG 002: Check & Problem Resolution. If this does not resolve the problem, replace the IGS board, then turn to TAG 002: Check & Problem Resolution.

18 Is error code 576 displayed?

No: Go to #21 in this TAG.

Yes: Continue.

19 Turn the printer off and unplug the power cord.

Disconnect J/P31 and J/P79.

Check for continuity:

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Troubleshooting Analysis Guide (TAGs)