TAG 806: Prints with Dark Spots or Scratches

Error Code:

806

Possible Causes:

Paper path contamination

 

Paper supply defects

 

Toner

Possible Defects:

Photoconductor unit

 

Main charger

 

Fuser unit

 

Developer unit

 

Cleaner unit

1 Turn the printer off and unplug the power cord.

Perform the every-call cleaning procedure, described in Chapter 9, “General Printer Mainte- nance” .

Turn the printer on.

Run test prints.

Has the problem been resolved?

No: Continue.

Yes: Contamination was at fault. Turn to TAG 002: Check & Problem Resolution.

2 Check the voltages, as outlined in Chapter 9, “General Printer Maintenance” .

Are the voltages correct?

No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

3 Have the photoconductor unit, main charger, fuser unit, cleaner unit, and developer unit with new toner cartridge been replaced recently?

No: Continue.

Yes: Go to #8 in this TAG.

4 Replace the photoconductor unit and main charger.

Run test prints.

Has the problem been resolved?

No: Reinstall the original photoconductor unit and main charger and continue.

Yes: Turn to TAG 002: Check & Problem Resolution.

5 Replace the cleaner unit.

Run test prints.

Has the problem been resolved?

No: Reinstall the original cleaner unit and continue.

Yes: Turn to TAG 002: Check & Problem Resolution.

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Troubleshooting Analysis Guide (TAGs)