12 Turn the printer off and unplug the power cord.

Reconnect J/P41.

Remove the fuser unit.

Check P41-49 to P25-4 and P41-50 to P25-1 for continuity to ground.

Is there continuity?

No: Go to #15 in this TAG.

Yes: Repair or replace the appropriate connectors or wiring, then turn to TAG 002: Check & Problem Resolution.

13 Turn the printer off and unplug the power cord.

Reconnect J/P91.

Disconnect J/P8 and J/P32.

Check J8-6 for continuity to ground.

Is there continuity?

No: Continue.

Yes: Repair or replace the connectors or wiring from P8-6 to P32-10 to P91-3, then turn to TAG 002: Check & Problem Resolution.

14 Reconnect J/P32 and J/P8.

Disconnect J/P77.

Turn on the printer.

Check J/P8-3 for +12Vdc.

Is the voltage +12 Vdc?

No: Replace the DC power supply, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the disk drive assembly, then turn to TAG 002: Check & Problem Resolution.

15 Turn the printer off.

Reconnect J/P41.

Disconnect J/P58, J/P60, and J/P62.

Turn the printer on.

Check J/P8-6 for +12 Vdc.

Is the voltage +12 Vdc?

No: Go to #21 in this TAG.

Yes: Continue.

16 Turn the printer off.

Reconnect J/P58.

Turn on the printer.

Check J/P8-6 for +12 Vdc.

Is the voltage +12 Vdc?

No: Go to #19 in this TAG.

Yes: Continue.

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Troubleshooting Analysis Guide (TAGs)