42 Turn off the printer.

Reconnect J/P310.

Disconnect J/P320 and J/P322.

Turn on the printer.

Check J/P330-2 for +12 Vdc.

Is the voltage +12 Vdc?

No: Continue.

Yes: Go to #44 in this TAG.

43 Turn off the printer and unplug the power cord.

Disconnect J/P312.

Check for continuity to ground: P312-1 to P320-1, and P312-4 to P322-1

Is there continuity?

No: Replace the duplex control board #2, then turn to TAG 002: Check & Problem Resolution .

Yes: Repair or replace the connectors or wiring from P312-1 to P320-1, or P312-4 to P322-1, then turn to TAG 002: Check & Problem Resolution.

44 Turn off the printer.

Reconnect J/P320.

Turn on the printer.

Check J/P330-2 for +12 Vdc.

Is the voltage +12 Vdc?

No: Replace the restart side sensor, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the restart paper sensor, then turn to TAG 002: Check & Problem Resolution.

45 Turn off the printer.

Reconnect J/P306.

Disconnect J/P319 and J/P318.

Turn on the printer.

Check J/P330-2 for +12 Vdc.

Is the voltage +12 Vdc?

No: Go to #47 in this TAG.

Yes: Continue.

46 Turn off the printer.

Reconnect J/P319.

Turn on the printer.

Check J/P330-2 for +12 Vdc.

Is the voltage at +12 Vdc?

No: Replace the paper path sensor, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the cover open sensor, then turn to TAG 002: Check & Problem Resolution.

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Troubleshooting Analysis Guide (TAGs)