5Remove the photoconductor unit.
Figure
6Examine the photoconductor unit to verify that a toner patch has been produced. You may have to rotate the belt slightly to observe the patch.
Caution
Do not touch the surface of the photoconductor belt; this damages the belt and results in poor print quality.
Completing a Service CallAfter resolving any printer problem, complete the service call as follows:
1Reassemble the printer.
2Perform the
3If you have removed the printer’s diskette(s), reinstall them.
4
5Clear the error log. (See the procedure described next.)
6Run test prints in both the simplex and duplex mode from both the upper and lower paper cassettes.
7Fill in the Repair/Maintenance log. Make sure the problem description and steps taken to resolve the problem are clearly documented.
Printer and Troubleshooting Overview |