6 Replace the IGS board.

•Power-on-reset the printer.

Has the problem been resolved?

No: If error code 121 or 123 brought you to this TAG, replace the DC or high voltage power supply, then turn to TAG 002: Check & Problem Resolution. For all other error codes, replace the IGS board, then turn to TAG 002: Check & Problem Resolution.

Yes: Turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

3-111