4 Reconnect the attachment cables.
•Turn on the printer for five seconds, then turn it off.
•Check the signal interface board fuse for continuity.
Does the fuse have continuity?
No: Replace the attachment option, then turn to TAG 002: Check & Problem Resolution.
Yes: The signal interface board fuse was at fault. Turn to TAG 002: Check & Problem Resolution .
5 Turn on the printer.
•Check for the indicated voltages:
Are all voltages correct?
No: Replace the signal interface board. If this resolves the problem, turn to TAG 002: Check
&Problem Resolution. If this doesn’t resolve the problem, go to TAG 753: External Communications Malfunction, step 4.
Yes: Continue.
6 Turn off the printer and unplug the power cord.
•Replace the external attachment option.
•Reconnect all communication cables.
•Run the failing job.
Has the problem been resolved?
No: The problem appears to be related to the host computer or the host interface cable. Correct the problem, then turn to TAG 002: Check & Problem Resolution.
Yes: The external attachment option was at fault. Turn to TAG 002: Check & Problem Resolution .
Troubleshooting Analysis Guide (TAGs) |