TAG 030: Developer Bias Short/Failure

Error Code:

030

Possible Defects: Cleaner unit

High voltage unit

DC power supply

Connectors or wiring

PCL board

Printhead assembly

Power control #2 board

Developer unit

1 Turn the printer off and unplug the power cord.

Verify that J/P23, J/P24, J/P40, J/P41, J/P96, and J/P85 are connected properly.

Power-on-reset the printer.

Is error code 030 still displayed?

No: A loose connector was at fault. Turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

2 Check the voltages, as described in Chapter 9, “General Printer Maintenance” .

Are the voltages correct?

No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

3 Has the developer unit been replaced recently?

No: Go to #5 in this TAG.

Yes: Continue.

4 Replace the cleaner unit.

Run test prints.

Is error code 030 still displayed?

No: The cleaner unit was defective; turn to TAG 002: Check & Problem Resolution.

Yes: Reinstall the original cleaner unit and go to #6 in this TAG.

5 Replace the developer unit.

Install a new toner cartridge.

Run test prints.

Is error code 030 still displayed?

No: The developer unit was defective; turn to TAG 002: Check & Problem Resolution.

Yes: Reinstall the original developer unit and continue.

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Troubleshooting Analysis Guide (TAGs)