TAG 801: Prints Light or Light With Carrier Particles
Error Code: | 801 |
Possible Defects: Photoconductor unit
Connectors or wiring
Main drive gear assembly
Transfer charger unit
Power control #2 board
High voltage unit
Toner supply motor
PCL board
Upper paper guide assembly
Developer unit
If the problem still exists after completing this TAG, go to TAG 800: Prints Blank or With Dark Horizontal Bands.
1 Run test prints.
•Examine the letters A, V, and W for jaggedness on the diagonal lines.
Are they jagged?
No: Continue.
Yes: Refer to Chapter 4, “Print Quality Samples” . Review the printhead problem print sam- ples, identify one similar to the test prints, and turn to the associated TAG.
2 Turn the printer off and unplug the power cord.
•Verify that J/P12, J/P13, J/P18, and J/P41 are connected properly.
•Perform the
•Clean the printhead lens and toner patch sensor located on the developer unit.
•Turn the printer on.
•Run test prints.
Has the problem been resolved?
No: Continue.
Yes: Contamination or loose connectors were at fault. Turn to TAG 002: Check & Problem Resolution.
3 Check the voltages, as outlined in Chapter 9, “General Printer Maintenance” .Are the voltages cor- rect?
No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
4 Have the photoconductor unit, main charger, developer unit, and toner cartridge been replaced recently?
No: Continue.
Yes: Go to #7 in this TAG.
Troubleshooting Analysis Guide (TAGs) |