Print Quality/TAG Cross-Reference

Mechanical Malfunction/TAG Cross-Reference

The chart below outlines possible mechanical malfunctions and recommends an appropriate TAG to follow to resolve the problem.

Table 2-18. Operator Panel Problems TAGs

 

Operator Panel Problems

Go to TAG

 

 

 

 

Blank with AC power fan and cooling fan on

500

 

 

 

 

Blank with AC power fan on

500

 

 

 

 

Blank with no fans on

600

 

 

 

 

All lights on

610

 

 

 

 

Incomplete display immediately after POR

610

 

 

 

 

Close cover light remains on

600

 

 

 

 

Remove prints light remains on or lights

700

 

 

 

 

Add toner light remains on

035

 

 

 

 

Machine check light is on with no numerical Display

201

 

 

 

 

One or more lights are off at POR

610

 

 

 

 

Tone not working

610

 

 

 

 

Incorrect paper size

702

 

 

 

 

Other operator panel malfunctions

610

 

 

 

Table 2-19. Output Tray Problem TAGs

 

 

 

 

 

Output Tray Problems

Go to TAG

 

 

 

 

Sensor not sensing condition

701

 

 

 

 

Jogging incorrectly

083

 

 

 

 

Will not stop jogging

083

 

 

 

 

Job offset incorrect

083

 

 

 

Table 2-20. Cassette Problem TAGs

 

 

 

 

 

Cassette Problems

Go to TAG

 

 

 

 

Upper cassette

703

 

 

 

 

Lower cassette

704

 

 

 

2-12

TAG Cross- Reference Tables