Kenmore 318205869A Before You Call, Solutions to Common Problems, Range is not level, service

Before You Call

Solutions to Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE	POSSIBLE CAUSE/SOLUTION
Range is not level.	Poor installation. Place oven rack in center of oven. Place a level on the oven
	rack. Adjust leveling legs at base of range until the rack is level. When range is
	level, cooktop may appear out of alignment if countertop is not level.
	Weak, unstable floor. Be sure floor is level and can adequately support range.
	If floor is sagging or slopping, contact a carpenter to correct the situation.
	Kitchen cabinet misalignment may make range appear to be unlevel. Be sure
	cabinets are square and have sufficient room for range clearance.
Cannot move appliance easily.	Cabinets not square or are built in too tight. Contact a cabinet maker to correct
Appliance must be accessible for	the problem.
service.
	Contact builder or installer to make appliance accessible.
	Carpet interferes with range. Provide sufficient space so range can be lifted
	over carpet.
	Gas line is hard-plumbed. Have a flexible C.S.A international approved metal
	appliance connector installed.
Entire range or oven does not operate.	Make sure cord/plug is plugged tightly into outlet.
	Service wiring is not complete. Call 1-800-4-MY-HOME®(See back cover).
	Electrical power outage. Check house lights to be sure. Call your local electric
	company for service. Surface burners can be lit manually.
*Oven control beeps and displays any F Electronic control has detected a fault condition. Press STOP to clear the
code error (for exemple F11)	display and stop beeping. Reprogram oven. If fault recurs, record fault number.
	Press STOP and call 1-800-4-MY-HOME®for assistance (See back cover).
Oven light does not work.	Replace or tighten bulb. See Changing Oven Light section in this Use & Care
	Guide.
	Electrical power outage. Check house lights to be sure. Call your local electric
	company for service.
Surface burners do not light.	Surface control knob has not been completely turned to LITE. Push in and turn
	the surface control knob to LITE until burner ignites and then turn the surface
	control knob to the desired flame size.
	Burner ports are clogged. Clean burners. See “Cleaning the Burner Grates,
	Burner Caps and Burner Heads” under General Cleaning.
	Range power is disconnected from outlet. Be sure cord is securely plugged into
	the outlet.
	Electrical power outage.
	Be sure the gas supply to the range is turned “ON”.
Surface burner flame burns half way	Burner ports or slots are clogged. With the burner off, use a small-gauge wire
around.	or needle to clean ports or slots.

Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until flame is full. Dry the burners thoroughly following instructions under General Cleaning.

Surface burner flame is orange.

Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.

Salt air in coastal areas. A slightly orange flame is unavoidable.

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