TAG 753: External Communications Malfunction

Error Code:

753

Symptoms:

Test prints can be made but jobs do not run

 

Jobs do not print correctly

Possible Causes:

Improper DIP switch settings

 

Host computer

 

Improper application

Possible Defects:

IGS board communications cable

 

Cable connectors

 

Signal interface board

 

Diskette

 

Wrap connector

 

DC power supply unit

 

Attachment options.

Note

Communication problems may require trial replacement of numerous parts. After each trial replacement, run the job that exhibited the failure.

1 Turn the printer off and unplug the power cord.

Verify that J/P8, J/P32, J/P74, and J/P92 are connected properly.

Verify that all communication cables are attached properly.

Verify that the correct diskette is installed in the printer.

Confirm that the DIP switches on the signal interface board are set to their proper positions.

Power-on-reset the printer.

Confirm that the printer’s soft configuration is set properly.

Run the failing job.

Has the problem been resolved?

No: Continue.

Yes: Loose connectors, software configuration, or DIP switches were at fault. Determine which of these is at fault, correct the problem, then turn to TAG 002: Check & Problem Resolution.

2 Turn the printer off.

Recheck the diskette for suitability.

Verify that the DIP switch settings on signal interface boards are correct.

Power-on-reset the printer.

Confirm that the printer’s software configuration is set correctly to the interface you are using.

Has the problem been resolved?

No: Continue.

Yes: Software configuration or DIP switch settings were at fault. Determine which of these is at fault, correct the problem, then turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

3-143