TAG 200: IGS Internal Communication Malfunction
Error Code: 401, 454, 455,
Symptoms: | IGS board failure |
Possible Causes: IGS program error
Possible Defects: Wiring or connectors
IGS board
Software
Signal interface
1 Turn the printer off and unplug the power cord.
•Verify that J/P31, J/P32, J/P33, J/P79, and J/P74 are connected properly.
•
Has the problem been resolved?
No: Continue.
Yes: A loose connector was at fault. Turn to TAG 002: Check & Problem Resolution.
2 Was an error code displayed?
No: Refer to the mechanical malfunctions
Yes: Continue.
3 If the operator panel displayed more than one error code, was it the first code that displayed on the panel that led you to this TAG?
No: Look in “Error Code/TAG
Yes: Continue.
4 Turn the printer off.
•Disconnect J/P31 and J/P79.
•Check
Is there continuity to ground?
No: Continue.
Yes: Replace wire harness W46, then turn to TAG 002: Check & Problem Resolution.
5 Replace the IGS board, making sure that IGS EPROM version is correctly matched to the software release installed on the printer.
•
Has the problem been resolved?
No: Reinstall the original IGS board and continue.
Yes: Turn to TAG 002: Check & Problem Resolution.
6 Does this printer contain a hard drive?
No: Continue.
Yes: Go to #8 in this TAG.
Troubleshooting Analysis Guide (TAGs) |