5 Reinsert the envelope cassette.

Watch the pressure lever as the cassette is inserted.

Does the pressure lever elevate the envelopes to the correct feeding position?

No: Check the following for defects or incorrect mounting:

Cassette tray

Damper assembly

Upper pressure lever

Upper cassette release cam

Upper cassette release latch

Wire cable, pulley and spring

Upper cassette release lever

Replace the defective part, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the PCL board, then turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

3-15

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HP C30 manual Troubleshooting Analysis Guide TAGs