TAG 807: Misregistered/Skewed Prints (Simplex)

If this problem occurs in the duplex printing mode only, go to TAG 901: Misregistration/ Skewed Prints (Duplex).

Error Code:

807

Possible Causes:

Paper incorrectly loaded

 

Wrong weight or type of paper loaded

Possible Defects:

Upper cassette

 

Lower cassette

 

Upper paper guide assembly

 

Lower paper guide assembly

 

Paper timing guide assembly

 

Paper timing roller assembly

 

Upper pick-up roller assembly

 

Upper feed roller assembly

 

Upper pinch rollers

 

Lower feed roller assembly

 

Lower pick-up roller assembly

 

Lower pinch rollers

 

Paper feed drive belt

 

Paper feed idler assembly

 

Main drive gear assembly

 

PCL board

If the test pattern has a 20 line indicator at the top of the page, registration is correct when the line of the indicator is at the leading edge of the print (+ or-2).

If the problem varies from print to print, a mechanical binding malfunction may be at fault.

1 Inspect both paper cassettes for damage.

Make sure the paper in the cassettes is loaded properly.

Make sure the side and rear paper guides are positioned properly.

Inspect both paper paths for contamination and remove any obstructions.

Confirm that the paper in the cassettes meets paper specifications, outlined in the Guide to Operations at the back of this manual.

Power-on-reset the printer.

Remove and insert the cassette causing the problem. Confirm that the code, which displays on the operator’s panel, corresponds to the paper size in the cassette. (The codes and the paper sizes to which they correspond are listed in the Guide to Operations. Refer to TAG 702: Paper Size Detection Malfunction.

Run test prints from the upper cassette.

Is the problem with the upper cassette?

No: Go to #5 in this TAG.

Yes: Continue.

3-168

Troubleshooting Analysis Guide (TAGs)