TAG 025: Paper in Input Area Before Printing

Error Code:

025

Possible Defects: Paper timing sensor

PCL board

Connectors or wiring

1 Turn the printer off and unplug the power cord.

Check the paper path and remove any paper jams.

Confirm that J/P58 and J/P40 are connected properly.

Inspect the paper timing sensor actuator for damage or binding.

Is it in good working order?

No: Replace the paper timing guide assembly and continue.

Yes: Continue.

2 Power-on-reset the printer.

Is error code 025 displayed?

No: Jammed paper, loose connectors, or the sensor actuator were at fault. Turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

3 Check TP3-25 for +12 Vdc.

Is the voltage +12 Vdc?

No: Replace the PCL board, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

4 Loosen the paper timing guide.

Confirm that J/P57 is connected properly.

Is J/P57 connected properly?

No: Continue.

Yes: Go to #6 in this TAG.

5 Reconnect J/P57.

Reinstall the paper timing guide.

Power-on-reset the printer.

Is error code 025 still displayed?

No: J/P57 was at fault. Turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

Troubleshooting Analysis Guide (TAGs)

3-41