TAG 032: Toner Patch Too Light
Error Code: | 032, 033 |
Possible Defects: Photoconductor unit
IGS board
PCL board
1 Check the voltages, as described in Chapter 9, “General Printer Maintenance” .
Are the voltages correct?
No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
2 Have the photoconductor unit been replaced recently?
No: Continue.
Yes: Go to #4 in this TAG.
3 Replace the photoconductor unit.
•Run 200+ test prints to reduce toner concentration in the developer unit.
Has the problem been resolved?
No: Reinstall the original photoconductor unit and continue.
Yes: The photoconductor was at fault; turn to TAG 002: Check & Problem Resolution.
4 Turn the printer off and unplug the power cord.
•Perform the
•Clean the toner patch sensor on the developer unit.
•Clean the printhead lens.
•Run at least 55 test prints
Has the problem been resolved?
No: Contamination was at fault. Turn to TAG 002: Check & Problem Resolution.
Yes: Continue
5 Run test prints.
Do the test prints appear overtoned, dark, or have background?
No: Go to #8 in this TAG
Yes: Continue.
6 Develop a toner patch, as described in Chapter 1, “Printer and Troubleshooting Overview” .
Is the toner patch developed and properly positioned?
No: Replace the IGS board, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue
Troubleshooting Analysis Guide (TAGs) |