26 Turn the printer off and unplug the power cord.

•Replace the printhead assembly unit.

•Power-on-reset the printer.

•Run test prints.

Has the problem been resolved?

No: Reinstall the original printhead assembly unit and continue.

Yes: Turn to TAG 002: Check & Problem Resolution.

27 Turn the printer off and unplug the power cord.

•Replace the IGS board.

•Power-on-reset the printer.

•Run test prints.

Has the problem been resolved?

No: Reinstall the original IGS board and go to TAG 800: Prints Blank or With Dark Horizontal Bands.

Yes: Turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

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