TAG 813: Residual Images on Prints
Error Code: | 813 |
Possible Defects: Cleaner unit drive belt
Cleaner unit
High voltage unit
Photoconductor unit
Erase lamp assembly
Developer unit
1 Turn the printer off and unplug the power cord.
•Perform the
•Turn the printer on.
•Run test prints.
Has the problem been resolved?
No: Continue.
Yes: Contamination was at fault. Turn to TAG 002: Check & Problem Resolution.
2 Open the printer’s back cover.
•Remove the paper feed drive cover.
•Check the cleaner unit drive belt.
Is the belt attached?
No: Repair or replace the cleaner unit drive belt, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
3 Check the voltages, as outlined in Chapter 9, “General Printer Maintenance” .
Are the voltages correct?
No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
4 Have the cleaner unit, developer unit with new toner cartridge, and photoconductor unit been replaced recently?
No: Continue.
Yes: Go to #8 in this TAG.
5 Replace the cleaner unit.
•Run test prints.
Has the problem been resolved?
No: Reinstall the original cleaner unit and continue.
Yes: Turn to TAG 002: Check & Problem Resolution.
Troubleshooting Analysis Guide (TAGs) |