13 Turn off the printer and unplug the power cord.

•Disconnect J/P40 and J/P66.

•Check P40-6 to J66-2 and P40-11 to J66-1 for continuity.

Is there continuity?

No: Repair or replace connectors or wiring from P40-6 to J66-2 or P40-11 to J66-1. Then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the upper feed roller assembly, then turn to TAG 002: Check & Problem Resolution .

14 Inspect the upper pick-up roller assembly for damage or binding.

Is it in good working order?

No: Replace the upper pick-up roller assembly, then turn to TAG 002: Check & Problem Resolution .

Yes: Continue.

15 Inspect the upper feed roller assembly for damage or binding.

Is it in good working order?

No: Replace the upper feed roller assembly, then turn to TAG 002: Check & Problem Resolution .

Yes: The upper pick-up roller or the feed rollers may not be delivering paper to the paper timing sensor at the correct time. Return to the beginning of this TAG.

Troubleshooting Analysis Guide (TAGs)

3-29