TAG 808: Prints Overtoned/Dark Vertical Streaks

Error Code:

808

Possible Causes:

Clogged cleaner

 

Contaminated toner/carrier mix

Possible Defects:

Cleaner unit

 

Photoconductor unit

 

Main charger

 

High voltage unit

 

Power control #2 board

 

PCL board

 

Connectors or wiring

 

Developer unit

Overtoned print and dark print problems are very similar. If this TAG does not resolve the problem, go to TAG 811: Background/Residual Images/Dark Prints.

1 Turn the printer off and unplug the power cord.

Verify that J/P23, J/P12, J/P25, and J/P41 are connected properly.

Perform the every-call cleaning procedure, described in Chapter 9, “General Printer Mainte- nance” .

Power-on-reset the printer.

Run test prints.

Has the problem been resolved?

No: Continue.

Yes: Contamination or loose connectors were at fault. Turn to TAG 002: Check & Problem Resolution.

2 Check the voltages, as outlined in Chapter 9, “General Printer Maintenance”

Are the voltages correct?

No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

3 Have the photoconductor unit, main charger, cleaner unit, and developer unit with toner cartridge been replaced recently?

No: Continue.

Yes: Go to #7 in this TAG.

4 Replace the photoconductor unit and main charger.

Run test prints.

Has the problem been resolved?

No: Reinstall the original photoconductor unit and main charger, then continue.

Yes: Run at least 200 test prints to detone the printer’s engine, then turn to TAG 002: Check & Problem Resolution.

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Troubleshooting Analysis Guide (TAGs)