TAG 803: Prints With Light or White Vertical Streaks
Error Code: | 803 |
Possible Defects: Transfer charger unit
Printhead assembly unit
Photoconductor unit
Developer unit
1 Turn off the printer and unplug the power cord.
•Verify that J/P13, J/P30, and J/P31 are connected properly.
•Make sure the customer's paper supply is not at fault.
•Perform the
•Turn the printer on.
•Run test prints.
Has the problem been resolved?
No: Continue.
Yes: Loose connectors or contamination were at fault. Turn to TAG 002: Check & Problem Resolution.
2 Check the voltages, as outlined in Chapter 9, “General Printer Maintenance” .
Are the voltages correct?
No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
3 Have the photoconductor unit, main charger, and developer unit been replaced recently?
No: Continue.
Yes: Go to #6 in this TAG.
4 Replace the photoconductor unit and main charger.
•Run test prints.
Has the problem been resolved?
No: Reinstall the original photoconductor unit and main charger, and continue.
Yes: Turn to TAG 002: Check & Problem Resolution.
5 Replace the developer unit and toner cartridge.
•Run test prints.
Has the problem been resolved?
No: Reinstall the original developer unit and continue.
Yes: Turn to TAG 002: Check & Problem Resolution.
Troubleshooting Analysis Guide (TAGs) |