TAG 706: Paper Damaged or Wrinkled

Error Code:

706

Possible Causes:

Paper incorrectly loaded

 

Wrong weight or type of paper loaded

 

Paper path obstructed

Possible Defects:

Fuser unit

 

Exit roller assembly

 

Exit pinch roller assembly

1 Make sure the paper being used is not damaged.

•Make sure the paper is loaded properly.

•Make sure the side and rear paper guides in the paper cassettes are positioned properly.

•Check both upper and lower paper paths for obstructions or roller contamination.

•Confirm that the paper in the cassettes meets paper specifications, outlined in the Guide to Operations at the back of this manual.

•Power-on-reset the printer.

•Run test prints from the upper cassette.

Are the prints wrinkled or damaged?

No: Continue.

Yes: Go to #3 in this TAG.

2 Remove the upper cassette.

•Power-on-reset the printer.

•Run test prints from the lower cassette.

Are the prints wrinkled or damaged?

No: The paper in use was at fault. Turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

3 Run a test print from the cassette exhibiting the problem.

Is the print on the paper skewed?

No: Continue.

Yes: Go to TAG 807: Misregistered/Skewed Prints (Simplex).

4 Remove the exit cover assembly.

•Inspect the exit roller assembly for damage, wear, or contamination.

•Inspect the exit pinch roller for damage, wear, or contamination.

Is either part damaged, worn, or contaminated?

No: Replace the fuser unit, then turn to TAG 002: Check & Problem Resolution.

Yes: Repair or replace the part as needed, then turn to TAG 002: Check & Problem Resolution .

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Troubleshooting Analysis Guide (TAGs)