5 Turn the printer off.

•Reconnect J/P309.

•Disconnect J/P319.

•Turn the printer on.

•Check J319-1 for +12 Vdc.

Is the voltage +12 Vdc?

No: Repair or replace the wiring or connectors from P309-4 to J319-1, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

6 Check J319-2 for +12 Vdc.

Is the voltage +12 Vdc?

No: Repair or replace the wiring or connectors from P309-2 to J319-2, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the paper pass sensor, then turn to TAG 002: Check & Problem Resolution.

7 Turn the printer on.

•Run diagnostic test 018.

Is the “A” roller clutch in good working order?

No: Continue.

Yes: Go to #10 in this TAG.

8 Turn the printer off.

•Disconnect J/P308.

•Turn the printer on.

•Check J308-3 on the duplex control board #1 for +24 Vdc.

Is the voltage +24 Vdc?

No: Replace duplex control board #1, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

9 Turn the printer off.

•Reconnect J/P308.

•Disconnect J/P316.

•Turn the printer on.

•Check P316-1 for +24 Vdc.

Is the voltage +24 Vdc?

No: Repair or replace the wiring or connectors from P308-3 to J316-1, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the “A” roller clutch, then turn to TAG 002: Check & Problem Resolution.

Troubleshooting Analysis Guide (TAGs)

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