6 Remove the toner cartridge seal.

•Power-on-reset the printer.

•Run test prints.

Has the problem been resolved?

No: Continue.

Yes: The toner cartridge seal was at fault. Turn to TAG 002: Check & Problem Resolution.

7 Turn the printer off and unplug the power cord.

•Disconnect J/P41.

•Remove the developer unit.

•Check P41-48 to J25-6 for continuity.

Is there continuity?

No: Repair or replace the connectors or wiring from P41-48 to J25-6, then turn to TAG 002: Check & Problem Resolution.

Yes: Replace the PCL board. If this resolves the problem, then turn to TAG 002: Check & Problem Resolution. If the problem is still not resolved, go to TAG 610: Operator Panel Malfunction.

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Troubleshooting Analysis Guide (TAGs)